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Reactivating Vector Expansion
Posted: Thu Sep 30, 2010 5:42 am
by bunraku
Hi.
I got TIR3 years ago and have just reinstalled after many years doing other things. I can remember activating Vector Expansion at the time and still have the clip thing for baseball cap.
But i have no receipt as over 7 years ago. Do natural point keep a record of me activating it the first time and if they do how can i get VE reactivated?
Thanx
Re: Reactivating Vector Expansion
Posted: Thu Sep 30, 2010 10:54 am
by Pye
Taken from the Website:
---------------------------------
Already activated and need your files again?
you can have the files re-sent to your current email by simply entering your TrackIR serial number and leave the rest blank.
that is done on this page
http://www.naturalpoint.com/trackir/activate/vector/
You can update your email address by re-entering all of the registration information,
If you lost your email address then you are looking for
this page to re-register.
http://www.naturalpoint.com/trackir/06- ... -help.html
Re: Reactivating Vector Expansion
Posted: Thu Sep 30, 2010 2:29 pm
by VincentG
You can also email support, with your camera serial number, and I can look the information up, in our database.
Re: Reactivating Vector Expansion
Posted: Thu Sep 30, 2010 4:01 pm
by bunraku
Pye it asked for the other fields too and i only have the serial number, but thanx anyway.
Vincent i have emailed my s/n to support.
Just now i am using dots. I thought i knew where my vector clip is but can't find it. Is there anything i can make or use in its place?
Thanx
Re: Reactivating Vector Expansion
Posted: Thu Sep 30, 2010 5:24 pm
by VincentG
The clip itself is specific point configuration, and is difficult to reproduce
Re: Reactivating Vector Expansion
Posted: Sun Oct 03, 2010 3:02 pm
by Pye
I'm sure your be able to make it out of wire and bending it. look for a picture on the web of an old one. I'm sure you'll find a jpg image.
Re: Reactivating Vector Expansion
Posted: Sun Oct 10, 2010 8:50 pm
by PabloSniper
I did exactly as you said, but did not work. The site insists that I put the serial number, in which
I do not think the card.
please everybody, I'm in trouble, help me.
Re: Reactivating Vector Expansion
Posted: Mon Oct 11, 2010 9:53 am
by PabloSniper
I just make an international call for the Natural Point to try to solve this, but I could not
i not talk to an attendant, and only left my message.
Please someone check it for me, I really need a lot!
Re: Reactivating Vector Expansion
Posted: Mon Oct 11, 2010 2:52 pm
by VincentG
Answered via email.
Unfortunately your call went to voicemail (outside office hours)
Re: Reactivating Vector Expansion
Posted: Fri Nov 12, 2010 10:59 pm
by Magnum4406
I Need to activate also none of the above works , without all fields correctly thanks for your help...