Page 1 of 1

TrackIR 5 Software Problem

Posted: Wed Dec 01, 2010 10:19 pm
by Epic
Hi

I have a TrackIR 4 Track Clip PRO. I updated my software from TrackIR 4 to TrackIR 5 and the performance improvement was great. I formatted my hardrive and re-installed and TrackIR 5 software will not run. I just get a windows message saying that it encountered a problem. Any ideas?

Thanks in advance,

Epic

Re: TrackIR 5 Software Problem

Posted: Thu Dec 02, 2010 5:27 pm
by VincentG
What video card drivers/software are you using?

Does the 4.1.037 software function?

Re: TrackIR 5 Software Problem

Posted: Fri Dec 17, 2010 8:42 am
by Epic
Vince

I am running ATI drivers 8.732.0.0 from May 29, 2010. My video card is a an ATI Radeon HD 4800 series. Yes, the 4.1.037 software does function, I prefered the TrackIR 5 when it was working, though.

Thanks,

Epic

Re: TrackIR 5 Software Problem

Posted: Mon Dec 20, 2010 3:29 pm
by VincentG
Please try downloading, and running the 5.1 beta software, as we checked in some fixes for the OpenGL conflicts

http://www.naturalpoint.com/trackir/06- ... nuals.html

Re: TrackIR 5 Software Problem

Posted: Mon Dec 20, 2010 10:11 pm
by Epic
Vince

5.1 works great. Thanks for the help!!