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Is my trackir possibly broken?

Posted: Sat Jan 22, 2011 10:20 am
by DD_Smash
Ok im not sure which trackir i have i think it might be a 3. i got it from a friend so thats why i dont know which one it is.
Now i have the software download and when i go to run the trackir program it says no device is detected. and if i plug it into the computer it shows up as unknown device. I was told it might be broken but would it show up on my computer at all if it was? Im running Win7 64 bit
heres what it looks like.
Image

Re: Is my trackir possibly broken?

Posted: Mon Jan 24, 2011 3:08 pm
by VincentG
Can you send your camera serial numbber, and issue information, to support@naturalpoint.com