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Track camera no longer working.

Posted: Fri May 13, 2011 1:00 pm
by DanielF
Hi,

I have owned a track ir 5 set for about 2-3 years. All was going great untill I decided to start it up and find that I was greeted with the message "No device detected". Things that I have tried to do include:

Uninstall / reinstall software.
Install older software.
Install software on a different PC.
various unplug and plugin routiens.

All lead to the same result. "No device detected".

Also there are no lights on the device, there is no sign of any activity in the device manager when the camera is unplugged and plugged in again.

I am fearing the worst has come of my camera.

Any help would be great.

Regards,
Dan

Re: Track camera no longer working.

Posted: Fri May 13, 2011 4:23 pm
by NaturalPoint - Mike
Unfortunately, it sounds like the camera may have given out. If multiple PCs (even those without TrackIR software installed) don't see any activity in the device manager, it is more than likely dead.