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Arena is not opening

Posted: Wed Jun 08, 2011 11:46 am
by satish
Hi all,

I have changed my PC and installed Arena in it.
But when am trying to open,it is just leaving me a note like LICENSE NOT FOUND.
Even,my hardwarekey(USB) is connected to my System.
Please tell me the step by step by procedure how to use Arena in my sys as I have did in my old one...

Thanks
Sataru

Re: Arena is not opening

Posted: Wed Jun 08, 2011 1:09 pm
by bsteagal
Sataru

You have to copy the license files you had under c:\program files\naturalpoint\optitrack\license from your old pc to the new one to have it work

Re: Arena is not opening

Posted: Thu Jun 09, 2011 9:41 am
by NaturalPoint - Mike
Additionally, you could run the license tool, and re-enter your information to have a new license file generated. If you need the information for registration, contact support@naturalpoint.com and we will do what we can to look that up for you.

Re: Arena is not opening

Posted: Sun Jun 12, 2011 10:17 am
by satish
Hey

Its working.

Thanks