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TrackIR 4 software crashing when plug in device.

Posted: Fri Sep 16, 2011 1:18 am
by nikos_uk
Hello to all.
I own a trackir 4 for a couple of years.
Suddently whenever i connect my device to the usb port the trackir software does not load or is not responding if already running.
Is my trackir device out of order?
Is there a way to fix this?

I tried these things:
Both windows XP and 7.
3 different PCs.Several different versions
usb cable check with a voltmeter to check for cut cable,
to no luck.

i'm looking forward to any helpful replies.
Please help :/

Kind Regards

Re: TrackIR 4 software crashing when plug in device.

Posted: Fri Sep 16, 2011 12:32 pm
by NaturalPoint - Mike
If this behavior is occuring on multiple computers, it is likely that the device itself has died, and would need to be replaced.