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Cannot install "One or more arguments are not correct"
Posted: Wed Nov 02, 2011 10:50 am
by Chriz6662
hi!
I cannot install the TrackIR Software.
I have the following error:
"Setup failed to run installation: One or more arguments are not correct"
I have Windows 7 and i execute as administrator. 5 months ago the install worked fine.
Please help me.
chriz
Re: Cannot install "One or more arguments are not correct"
Posted: Wed Nov 02, 2011 2:23 pm
by NaturalPoint - Mike
Send an email to
support@naturalpoint.com and we'll get a fix with instructions out to you.
Re: Cannot install "One or more arguments are not correct"
Posted: Tue Nov 08, 2011 4:22 pm
by Chriz6662
E-Mail sent and no response
Re: Cannot install "One or more arguments are not correct"
Posted: Tue Nov 08, 2011 5:59 pm
by NaturalPoint - Mike
My apologies, you should have a reply now.
Re: Cannot install "One or more arguments are not correct"
Posted: Wed Nov 09, 2011 5:55 pm
by Philip Ogden
Hello, Could I please have a similar fix. I am trying to reinstall the latest drivers on a Windows 7 64bit system but keep getting an error message "setup failed to run installation: class not registered" Thank you.
Re: Cannot install "One or more arguments are not correct"
Posted: Wed Nov 09, 2011 6:42 pm
by NaturalPoint - Mike
Yes, please email
support@naturalpoint.com and we can get this out to you.
Re: Cannot install "One or more arguments are not correct"
Posted: Thu Feb 16, 2012 4:18 pm
by JimboG
Can anyone confirm what the steps are?
I have just had to contact support for the same instructions - it seems like there are a lot of people getting the same problem so either there should be a public KB article about this or perhaps the binary needs to be updated to reflect whatever change needs to be made?
Just a thought.
Thanks very much.
Kind regards,
James Gillies
Re: Cannot install "One or more arguments are not correct"
Posted: Fri Feb 17, 2012 4:42 pm
by NaturalPoint - Mike
We're more than happy to email the link and instructions to anyone who requests it through
support@naturalpoint.com, however I would prefer not to have this posted as a public how-to because it is not a normal situation, and I would like to work individually with people affected by this.
Re: Cannot install "One or more arguments are not correct"
Posted: Sat Feb 18, 2012 9:08 am
by JimboG
[quote=NaturalPoint - Mike]We're more than happy to email the link and instructions to anyone who requests it through
support@naturalpoint.com, however I would prefer not to have this posted as a public how-to because it is not a normal situation, and I would like to work individually with people affected by this. [/quote]
Hi Mike,
That's fair enough, I just thought I would ask. That said, I requested this information from support over email two days ago and have not had a response yet, perhaps you could poke someone for me to send me the information?
I am a four-year happy TrackIR4 customer but now I have a shiny new TrackIR 5 that I have not been able to configure yet with the new software.
Any assistance would be appreciated.
Many thanks.
Kind regards,
James
Re: Cannot install "One or more arguments are not correct"
Posted: Tue Feb 21, 2012 3:45 pm
by NaturalPoint - Mike
My apologies on the delay, I am working to clear a bit of a backlog within our support queue. I have sent the information to you via email. Please let me know how it works out for you.