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Hello,

I've had a problem with the "you can't run both track IR and SmartNAV at the same time" error message on start-up and reboots. I followed the instructions you gave ajporr with the same result, that is it went away for a while and eventually came back. Now I get the error message every time I boot the computer.

I'm using a SmartNAV 4: AT (S/N 76290), version 3.20.037.2, with the dwellclicker option.

Thanks for your help in advance�

Does this happen on every start only or every time you try to start the software? Can you evenually start SmartNav?

Hi Mike,

I have had to test this because I usually have the SmartNAV software set to start with Windows. The when set this way the error message appears every time, fresh start or restart regardless.

However, if I set the software to start when requested, the error message does show.

In every case the software and dwellclicker starts correctly, I can use the SmartNAV and the dwellclicker s/w to click on the "OK" button to clear the message box from my screen.

That's why I haven't worried about it too much.