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Help, SmartNav no longer works???

Posted: Sun Dec 18, 2011 9:11 am
by Commish
I went to my computer this morning to find that SmartNav didn't work! It worked fine last night and nobody played with it. I uninstalled SmartNav and reinstalled it.
Software loads and runs, and red and green indicator light blinks, but then no light stay on! The cursor does not move.
I really need SmartNav to work as a have many Christmas emails to send to Europe! Sombody please help!!!

Re: Help, SmartNav no longer works???

Posted: Mon Dec 19, 2011 5:59 pm
by NaturalPoint - Mike
Hello -

If you go to the smartnav software, then click on control panel, then select the tracking tab, do you see any dots in the black box? If you hold a reflector about a foot away from the camera, does it appear and track properly?