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<t>Just for an update on this issue... I decided to play around with some settings a bit. While you can't directly edit them in the software, I opened the file "C:\Program Files (x86)\NaturalPoint\TrackIR5\Settings.xml" in NotePad and changed the value between the tags and from it's default value of...

Thank you for the reply, I've e-mailed support@naturalpoint.com, just waiting for their reply now.

<t>Oh, and I didn't mention it in my original post. But, I'm experiencing jumping and erratic movement in my games and the TrackIR software. This is what prompted me to look at the dots in camera view and I noticed there are 9 of them instead of 3.<br/> <br/> The TrackIR works fine with the hat clip...

I noticed in another thread on this forum that someone's TrackClip Pro was diagnosed with a "leaky" housing, allowing IR light to escape and cause more trackable "dots" on their camera view. I believe mine is experiencing the same issue. I have included a screenshot of my camera ...

Hello. I just received my TrackIR 5 and TrackClip Pro today. I am having this exact problem. I have taken a screenshot of my camera view, I too have the 3 large dots surrounded by 6 smaller dots, no reflective material or light sources behind me. Is my issue the same as noted in this thread? http://...