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I solved this by using the device manager, right click the item not recognised, search for driver manually and search C:\ drive. Don't search he install folder, I have a suspicion that the USB drivers are being installed somewhere else on C drive. Anyway for me Windows found then driver and it's now...

I'm posting this to help the community if someone experiences a similar problem. My Windows 10 x64 system did to see the device. In device manager the system seen something connected but didn't recognize what it was. Constant swapping and changing ports did not help, I've even contacted support. In ...