forums.naturalpoint.com

Thanks for your reply.

Mike - my existing TrackIR has faulty LED's (although the camera was working) as we established. This means that the reflective Vector Clip (baseball cap reflectors) no-longer worked because there was no IR light to reflect back. Today I received my brand new TrackIR 5 which came with the Vector Cli...

Ok so I tried the following and have come to a conclusion; I installed the software on my wife's Win8.1, the software started, the camera is on but the IR LED's do not come on at all. The camera is working because I can point it at a heat source such as a lamp and I can see the heat source in the Tr...

Thanks Mike , I've been talking to you on email about this already, name Dave Wilson.

Thanks for your reply. I manually removing ALL references to "NaturalPoint" and "TrackIR" in the Registry. Then I rebooted and started the 5.2.2 installer which immediately copied the driver before the rest of the software. However now when I start the software it's not picking u...

Hi all - my TrackIR 5 has started to take a long time to start up, ie. it takes several minutes for the IR LED's to come on. With the help of Mike's support I've updated the drivers without any effect, obviously I've tried different USB ports etc. Has anyone ever seen anything like this? Intel Core ...

I'm not keen on installing IPv6, it shouldn't be necessary anyway. I don't know enough about it to do it.

<t>Glad you got it sorted.<br/> <br/> I think that for the number of people experiencing this problem those steps are unreasonable to ask of everyone. Especially when it works with my other games.<br/> <br/> Hopefully NaturalPoint will come up with a solution.<br/> <br/> In the meantime I have remov...

I did all that - reinstall the TrackIR drivers according to Vincent's instructions. Still no joy.

Vincent, will you be releasing a patch?

Tried it with AV & AntiSpyware util off, no difference.