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I am currently running TIR4 pro with software version 4.1. I now have TIR5 hardware and have downloaded the latest software, version 5.0.Final.exe. Do I need to uninstall the version 4.1 software before installing the new software?

I haven't tried that. I've always understood that deleting a program folder instead of using uninstal was inappropriate and may result in additional problems. Arn't there registry changes that need to be made that won;t occur if the folder is just deleted?

<t>I accidentally disconnected the TrackIR USB cable while the software was running. I closed the program and reconnected the cable. Windows (XPpro) detected a new USB device and the new hardware installation wizard opened. I let it do the installation automatically and the device installation faile...

<t>I'm a new Track IR user. I have had it for a week and it works better than I anticipated until I shut down my computer. When I start the computer again and open the Track IR software the is a message reading "no Device Detected". No lights are visible on the device and it doesn't work when I brin...