Search found 11 matches

by zcakd94
Mon Mar 02, 2009 6:17 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

i have sent out the email....thanks for your quick responses
by zcakd94
Mon Mar 02, 2009 5:51 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

I have asked them twice and they gave the same reply saying that they only "give out warranty of 6 months on hardware"..... I will forward all emails
by zcakd94
Mon Mar 02, 2009 3:46 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

Well my warranty runs out on the 6th march but I have been trying to get information for a while now ..over a week actually!? Anyway this can be considered?? If not is there anyway of repairing the tracker or is it a complete loss?
by zcakd94
Sat Feb 28, 2009 9:23 am
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

i just got a reply from skysim:

"We have a 6 month warranty on hardware. If your item is older than this you could try Natural Point directly."

i thought it was a 1 year limited warranty? and it doesnt say otherwise anywhere else?

can you help?
by zcakd94
Fri Feb 27, 2009 7:48 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

Ok it's been over a working day and no response at all I guess I will try to call them up...
by zcakd94
Fri Feb 27, 2009 9:04 am
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

I sent an email to info@sky-sim.co.uk and I have no reply can some one double check this ??
by zcakd94
Thu Feb 26, 2009 6:03 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

ok i am just wondering what the warranty process is? and how long it takes? any ideas?
by zcakd94
Thu Feb 26, 2009 3:57 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

please let me know if there is another email i can use to contact them or a phone number.

im usings windows Xp pro sp2 and flightsimulator 2004 with sp1 so FS9.1
have no antivirus or firewall set up other then the standard windows firewall.

thanks
by zcakd94
Thu Feb 26, 2009 3:42 pm
Forum: TrackIR 4
Topic: TrackIr 4 device not detected, blue led flashing
Replies: 77
Views: 52768

Re: TrackIr 4 device not detected, blue led flashing

Gordon@sky-sim.co.uk the website doesn't have any other contacts listed and most pages are dead ends