forums.naturalpoint.com

I could check if it is still under warranty. Submit a ticket at help.naturalpoint.com

I look forward to assisting you

Thanks for posting on the forums guys. We would love to help you with your broken TrackClip PRO's. Please create a ticket at:

help.naturalpoint.com

Awesome! Glad you enjoy it! If you have any problems at all, please create a ticket here:

help.naturalpoint.com

Best of luck!

Thanks for contacting us. There isn't a long wait. I have seen most orders ship out within 2 - 3 business days lately. I look forward to hearing how you like TrackIR!

Thank you for contacting us and sorry for the delay in response. We are currently looking into this for you. Can I have you open a ticket with us at help.naturalpoint.com

Best Regards,

Dustin

<r>Thank you for contacting us!<br/> <br/> 1) There is a description at the top of the datasheet indicating what each row is. If you need further assistance with this, please submit a help request with us at <URL url="http://help.naturalpoint.com/">http://help.naturalpoint.com/</URL><br/> <br/> 2) T...

<t>Hi Musab,<br/> <br/> Thank you for contacting us. At lower camera counts, the wider FOV lenses can actually degrade the quality of the captured data noticeably. Higher camera counts with more coverage open up the possibility of wider FOVs, but that usually happens at around 12 cameras. Your setup...

<t>Hi,<br/> <br/> Thanks for contacting us! Since you need to stream a set of markers and not use the rigid body solver, your only option would be to manually label them which can't be streamed. Are you using our streaming SDK to create a pipeline for the data? If so, it will stream "unlabeled" or "...

<r>Hi Raf,<br/> <br/> Thank you for contacting us! We'd like to take a look at your data to better diagnose the source of these issues. Could I have you submit a support ticket at <URL url="http://help.naturalpoint.com/">http://help.naturalpoint.com/</URL> ? We will follow up with instructions on wh...