Search found 1477 matches

by MikeWitham
Thu Nov 21, 2013 3:43 pm
Forum: TrackClip Pro
Topic: TrackClip Pro Arm sensor arm broken
Replies: 27
Views: 18205

Re: TrackClip Pro Arm sensor arm broken

Roosevelt,

I would be more than happy to help you. Please submit a ticket at help.naturalpoint.com.

Regards,

Mike Witham
Technical Support
TrackIR | SmartNav
by MikeWitham
Thu Nov 21, 2013 3:37 pm
Forum: TrackIR 4
Topic: No software shut-down
Replies: 4
Views: 1472

Re: No software shut-down

Mike,

I'm glad we were able to help.

Best regards,

Mike Witham
Technical Support
TrackIR | SmartNav
by MikeWitham
Wed Nov 20, 2013 2:55 pm
Forum: TrackIR 4
Topic: No software shut-down
Replies: 4
Views: 1472

Re: No software shut-down

Mike, I'm sorry to hear that you are having issues with your TrackIR. I would suggest uninstalling the software and drivers. Rebooting your computer and then re-installing. If that does not help I would like you to create a ticket with us at: help.naturalpoint.com Mike Witham Technical Support Track...
by MikeWitham
Wed Nov 20, 2013 9:54 am
Forum: TrackIR 1-3 & Vector Expansion
Topic: trackir 3 and windows 8 pro 64bit
Replies: 8
Views: 3242

Re: trackir 3 and windows 8 pro 64bit

Hello,

I would like a chance to look deeper into the issue you are having. Could I have you create a ticket with us at:

help.naturalpoint.com

Regards,

Mike Witham
Technical Support
TrackIR | SmartNav
by MikeWitham
Mon Nov 18, 2013 9:49 am
Forum: TrackIR 5
Topic: micro stutter
Replies: 8
Views: 2193

Re: micro stutter

Hello Jmoog,

I would like a chance to look deeper into the issue you are having. I am sure we can get this running for you. Could I have you create a ticket with us at:

help.naturalpoint.com


Mike Witham
Technical Support
TrackIR | SmartNav
by MikeWitham
Fri Nov 08, 2013 4:01 pm
Forum: TrackIR 5
Topic: cliffs of dover freeze
Replies: 6
Views: 2096

Re: cliffs of dover freeze

Hi jerryb,

Did your issue get resolved?

Mike Witham
Tech Support
TrackIR | SmartNav
by MikeWitham
Fri Nov 08, 2013 9:54 am
Forum: TrackIR 5
Topic: No device detected
Replies: 3
Views: 1610

Re: No device detected

Hello John,


Has this issue been resolved for you through our help desk?

Best Regards,

Mike Witham
Technical Support
TrackIR | SmartNav