Hi forum,
Hope you can help,I just bought a second hand ir5 and set up hardware on pc monitor and I notice that only one green light on bottom left lights up but bottom  right doesn't.i installed the driver into my pc running windows ten and when I run the program the grid turns into a wire glove and the two heads randomly warp around screen.i hit the f12 button to re centre and after 3 seconds it goes crazy again do you thing the sensor with the green light not working is to blame.do you thing I have bought a duff unit and think and get money back from ebay
			
			
									
						
										
						Mental screen
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				Chris.Johnson
 - Posts: 139
 - Joined: Tue Aug 15, 2017 1:56 pm
 
Re: Mental screen
Hello decevil13,
Thank you for using Track IR, and contacting us. I will be happy to assist here. The erratic tracking could be due to extra lighting or reflections that are being seen by the camera. Are you anywhere near a window, or have any metal object near by?
As for the Green LED's, those are indicators of having a Tracking device, and a supported game that is launched. I have put the status indicators below from the manual for easy reference.
			
							Thank you for using Track IR, and contacting us. I will be happy to assist here. The erratic tracking could be due to extra lighting or reflections that are being seen by the camera. Are you anywhere near a window, or have any metal object near by?
As for the Green LED's, those are indicators of having a Tracking device, and a supported game that is launched. I have put the status indicators below from the manual for easy reference.
- Attachments
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- TIR LEDs.png (31.28 KiB) Viewed 4279 times
 
 
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint
			
						Chris Johnson
Customer Support Engineer
NaturalPoint