Hi all
I've just bought TrackIR 4 Pro. No CD was included, just a note saying "to provide customers with the most up to date software, download the latest installer from www.trackir.com/download. Which I did, version being TrackIR_5.0.Final.b
As per the manual I first ran the software, then connected the hardware. Rebooted, then clicked on the TrackIR desktop icon and this message popped up
"TrackIR 5.0 has encountered a problema nd needs to close. We are sorry...."
I clicked on the error report, which shows the following:
AppName: trackir5.exe AppVer: 5.0.0.300
ModName: atioglxx.dll ModVer: 6.14.10.10151
Offset: 0027739c
I'm afraid that's all gobbledegook to me. hope it means something to you guys.
Cheers
TrackIR has encountered a Problem and needs to close ..
Re: TrackIR has encountered a Problem and needs to close ..
Here's some extra information.
I tried right clicking on the desktop icon and clicked on "run as > current user". That launched the programme, but a little Track 5.0 box pops up, saying there is an "error creating DX device, and when I click Ok it shuts the programme down.
aI also noticed after doing that on the IR I have four red lights and at the top a yellow light.
Hope that helps.
I tried right clicking on the desktop icon and clicked on "run as > current user". That launched the programme, but a little Track 5.0 box pops up, saying there is an "error creating DX device, and when I click Ok it shuts the programme down.
aI also noticed after doing that on the IR I have four red lights and at the top a yellow light.
Hope that helps.
Re: TrackIR has encountered a Problem and needs to close ..
What version of Windows are you using?
What video card/video card drivers do you have installed?
Have you tried using the 4.1.037 TrackIR software?
What video card/video card drivers do you have installed?
Have you tried using the 4.1.037 TrackIR software?
Re: TrackIR has encountered a Problem and needs to close ..
Hi VCincent,
I'm running XP Home edition, SP3. Have the ATI HD 4850 vid card. I haven't tried 4.1.037, but will if you think thats the go.
I'm running XP Home edition, SP3. Have the ATI HD 4850 vid card. I haven't tried 4.1.037, but will if you think thats the go.
Re: TrackIR has encountered a Problem and needs to close ..
Uninstalled v5 and installed v4.1.037. Seems to be running ok. I'll have ago at setting it up and calibrating it. Thanks.
Re: TrackIR has encountered a Problem and needs to close ..
Woohooo! this is way Coooollll.