[quote=BPond]Still no joy.

I am getting this error message, though:
Problem signature:
Problem Event Name:BEX
Application Name:TrackIR5.exe
Application Version:5.2.0.200
Application Timestamp:5110875a
Fault Module Name:WRusr.dll
Fault Module Version: 8.0.2.127
Fault Module Timestamp:51534fe5
Exception Offset:00018670
Exception Code:c0000005
Exception Data:00000008
OS Version:6.1.7600.2.0.0.768.3
Locale ID:1033
Additional Information 1:52df
Additional Information 2:52df1e4fc461ce190a60e8e5c56b8321
Additional Information 3:031b
Additional Information 4:031bbbb2e4d4c2b9ffc0e4d1cfa312b2
Not sure of any of that is helpful to anybody, though.
[/quote]
The faulting module( bold above ) is not Microsoft or NaturalPoint. It is with
Webroot SecureAnywhere by Webroot Inc. Do you have Prevx/Webroot SecureAnywhere installed? This Library(
DLL =
Dynamic
Link
Library ), is related to the Webroot SecureAnywhere software, and is doing one of three possible things here: 1. - It is blocking the Track IR software, 2. - It has not allowed the software to install properly, or 3. - It is corrupt and is causing a catastrophic failure in the .NET framework.
My experience is telling me that your problem may be all three, of the above mentioned possibilities. I think that Prevx/Webroot SecureAnywhere caused the TrackIR software to not install properly from the start, and then when it scans the file( as it is a 'real-time' scanner ), there is a problem with the library, and failing. Try uninstalling the TrackIR software, and then the Prevx/Webroot SecureAnywhere Security Suite. Then, install and run the TrackIR software. You may just need to re-install the Security Suite after the TrackIR software is functioning.
Let us know...
Sven2157