Please Help

[talon90]

Greetings all,

Long time TrackIR user. I have a problem with my TIR2. I decided to update the drivers this morning on my perfectly functioning TIR2 (Yeah, I don't know why either) Now I cannot reinstall the device. It is detected by Windows but the hardware wizard keeps telling me it can't install the drivers. I'm sure this is my fault, I tried to install the drivers over the top of my 3.01 drivers using the .exe from the website ( I know, RTFM). In any event now after several reboots, uninstalls, registry clean's and so on. I have one dead TIR2 and several days off ahead for flying and no TIR2. I have tried the CD version and 3.12 and 3.13 all with no luck. Can anyone offer any suggestions.

I am running WinXP home (NOT SP2)
TIR2 Serial #011652

The software in all cases installs without a hitch, no errors. The computer detects the device when I plug it back in but will not install the drivers. I have tried with Hub, without hub and several different USB ports...the result is always the same.

Thanks for any assistance!
Paul

[talon90]

Well, I got it sorted thanks in large part to the problems people were having with the TIR3 and XP and USB. My specific problem was with the XKeys device. I had unplugged it, and removed the drivers none of which worked. I needed to do a complete search and destroy in the registry on "xkeys" and delete every single entry. Thanks Wayne (indirectly) and the user base...there was actually one other member that found this and he helped solve my problem.

Happy Holidays to all
Paul