TrackIR drivers cause STOP ERROR on Windows XP Pro

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PapaRoach
Posts: 2
Joined: Thu Feb 15, 2007 4:41 pm
Location: Germany; Berlin

TrackIR drivers cause STOP ERROR on Windows XP Pro

Post by PapaRoach »

Got my TrackIR today, and installed the SW as shown at the instructions. I have installed the driver as requested. After I have pluged in the TrackIR device Windows asked me again to install the driver. So I did. Whilst loading the driver Windows crashes to a blue screen (STOP ERROR).

What can I do to solve the problem??

Kind Regards,
Papa Roach
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Post by VincentG »

Hmmm, not good.....

Remove the TrackIR from the USB port.

1 - Try moving to another USB port on the system

2 - Make sure that the chipset drivers are the most current available.

3 - Also check the motherboard bios for updates.
PapaRoach
Posts: 2
Joined: Thu Feb 15, 2007 4:41 pm
Location: Germany; Berlin

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Post by PapaRoach »

Thanks for reply,

After I posted last night, I could not stop to fiddle arrund, whilst awaiting the response here.

I did change the USB port for my TrackIR unit, and this did solve the problem imediate.

Reading your Reply this morning, I can confirm that your No1 solution was the one that solved the problem. Still don't understand why, but any how, I'm happy now

Thanks again,
kind regards
Papa Roach
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR drivers cause STOP ERROR on Windows XP Pro

Post by VincentG »

It forces the OS to redetect, and then reinstall the drivers for the unit.
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