Start menu hangs with dwellclicker

[Sean]

Hi folks,

This is a strange one, when using my SmartNav 3 and dwellclicker function to navigate the start menu/settings/control panel or start menu/programs/anything on the final click with the dwellclicker to select a program the start menu hangs and remains in foreground. In addition to this the dwellclicker will not operate the quick launch bar, taskbar or system tray. I can however use the dwellclicker in background windows!

I get someone else to operate the standard (USB connected) computer mouse and keyboard they can open Task Manager (using the keyboard). I can take over from there and find that the problem is "Sysfader� (it's the Windows program that controls the start menu transitions) is still running, if I end that task the problem goes away but, it also shuts down half of the system tray programs.

I have had someone test the start menu functionality with the USB keyboard and mouse (with dwellclicker still running but switched off and natural point in mouse override mode), it works fine. The only thing I didn't test was USB mouse operations with the dwellclicker doing that clicking.

System details are as follows... Pentium 4, USB keyboard and mouse (via hub), SmartNav 3 AT, driver version 3.2 build 13. I am also using Dragon NaturallySpeaking version 7.3, although I suspect that has nothing to do with it.

I'm not sure what you can do with this any suggestions would be good.

Thanks, Sean

[ August 08, 2005, 10:34 PM: Message edited by: Sean ]

[kevin]

Hello Sean,

I have tried to reproduce that issue on a couple of the computers here and was not able to. Is this a new problem or one that has always existed?

I would suggest turning off the fade settings (Right Click on My Computer on your desktop -> Properties -> Advanced -> Performance) and uncheck the settings for Fading menus. You mentioned when you ended sysfader on your system, things began working again so lets try disabling the fading on those menus and see if that is the problem.

Cheers,
Kevin

[Sean]

Hello Kevin,

This is a new problem as the SmartNav 3 was working really well for me up until a couple of weeks ago.

I'll try your suggestions and get back to you with the results.

Thanks, Sean

[Sean]

Hello Kevin,

I have been working with your suggested changes to the Windows menu settings for several months now. I have had no further problems and haven't missed the animated menus one bit

Thanks for your help, I guess this is something that the developers will look at in future releases.

Cheers, Sean

[ October 08, 2005, 01:05 AM: Message edited by: Sean ]

[Dolphin Cat]

Click-N-Type has a free dwell click option

[kevin]

Yes, but the dwell (Autoclick) option built in to the Click N Type software will only work within the keyboard software itself. It will not work on other desktop items, like the start menu.

[ November 21, 2005, 10:38 AM: Message edited by: NaturalPoint - Kevin ]