TrackIR 4 stopped working status:configuring

[ANSI_X_12]

Today when I tried fire up my TrackIR it would not work. The status in the bottom left corner says "Status:configuring". I found this post here:
and I am having the exact same issue as this user. The LED will blink rapidly for a few seconds then stop. When I open up View -> Tracking there is noting but a settings button. I have tried this under WinXp and vista 32-bit. I have re-installed multiple times as well. I have also, disabled power saving on the usb ports and the TrackIR is connected directly to the PC in all cases. Anyone have any suggestions or remedies?

Here

[VincentG]

Have you tried moving USB ports?

[ANSI_X_12]

Yes, I have tried every USB port with the same result.

Any Suggestions?

[VincentG]

Have you tried using the device on another system?

[ANSI_X_12]

I have not, but I will when I get home from work and post the results.

Thanks for your help!

[VincentG]

No issues.....

[ANSI_X_12]

OK, So I did a fresh install on my laptop (vostro 1700 vista ultimate 32-bit) with the same results: "Status:Configuring" and thats it. Still not working. Tried on all ports, disable power saving, etc with no joy. Where do we go from here?

[VincentG]

Email support@naturalpoint.com, with your issue, and unit serial number.

[lion]

Mine is doing that today anyone figure out the problem?

[lion]

i unplugged mine and that fixed it