TrackIR 4 PRO is not recognized by USB

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artems
Posts: 4
Joined: Mon Aug 20, 2007 4:15 am

TrackIR 4 PRO is not recognized by USB

Post by artems »

TrackIR 4 PRO is not recognized by USB
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 4 PRO is not recognized by USB

Post by VincentG »

What version of Windows are you running?

What type of system?

What version of the TrackIR software?

Have you tried the device on another system?

Are you plugging in directly to the system, or are you using a hub?

Have you tried isolating the device on the USB ports?

Have you tried turn off any kind of power save feature for your USB ports?

In the "Device Manager" you can right click the "USB Root Hub"(s), that show, and then select properties. On the power management tab, uncheck the box that allows the computer to turn off the USB port to save power (i.e. uncheck the box). Sometimes that has an impact on the connectivity of the devices.
artems
Posts: 4
Joined: Mon Aug 20, 2007 4:15 am

Re: TrackIR 4 PRO is not recognized by USB

Post by artems »

1.Windows XP s.p. 2
2.P 4,1024 mb memory, 300 gb hdd, video nv 6800 512 mb
3.last
4.And on another computer same
5.And both directly and through the same site
Try recommendations on the "Device Manager" no bash
Catering to 5v Tracker is likely to malfunction chip c8051f321
Buy it can be there but its firmware

I bought trekir in 2006 for a birthday, and he has rejected a fan, I aviasimulyatorov particularly il2

Lock On and waited out black sharks

Sad
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 4 PRO is not recognized by USB

Post by VincentG »

Please email support@naturalpoint.com, with your issue, and TrackIR serial number.
artems
Posts: 4
Joined: Mon Aug 20, 2007 4:15 am

Re: TrackIR 4 PRO is not recognized by USB

Post by artems »

?
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 4 PRO is not recognized by USB

Post by VincentG »

Did I miss something?
artems
Posts: 4
Joined: Mon Aug 20, 2007 4:15 am

Re: TrackIR 4 PRO is not recognized by USB

Post by artems »

Hi! I sent you a data device for email. You have? But that you had?
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