Run At Startup Option not working

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
dlgonzo
Posts: 5
Joined: Fri Apr 28, 2006 5:00 am

Run At Startup Option not working

Post by dlgonzo »

When I have the Run At Startup checked under options, my smartnav software does not load at my computers\Windows startup. I know I could just add it to the startup menu in windows but I would like the check box to work as it would be easier to turn on/off.
kevin
Posts: 315
Joined: Fri Sep 24, 2004 5:00 am
Location: Corvallis

Re: Run At Startup Option not working

Post by kevin »

What is the serial # of your unit and software version.
dlgonzo
Posts: 5
Joined: Fri Apr 28, 2006 5:00 am

Re: Run At Startup Option not working

Post by dlgonzo »

Serial: 38287
Software Version: 3.2 Build 28
kevin
Posts: 315
Joined: Fri Sep 24, 2004 5:00 am
Location: Corvallis

Re: Run At Startup Option not working

Post by kevin »

Did you make sure to save the profile setting before you exited the SmartNAV software? Do you have any Anti-virus programs installed that could be preventing the software from starting up?

I have not heard of this issue before and will ask our developers if they have any ideas.
warrenEBB
Posts: 542
Joined: Tue Oct 28, 2003 5:00 am
Location: Corvallis, OR

Re: Run At Startup Option not working

Post by warrenEBB »

Hello dlgonzo,
We have reproduced the issue and identified the cause. It will be corrected in the next release of the SmartNAV software.

If it is important for you to have the fix in the near term, please contact support@naturalpoint.com with a request for a pre-release build of the SmartNAV software and include a link to this forum thread.
dlgonzo
Posts: 5
Joined: Fri Apr 28, 2006 5:00 am

Re: Run At Startup Option not working

Post by dlgonzo »

Upon examining the Registry I found that smartnav is inserting an entry into HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\NaturalPoint\
and it is only inserting the following into that Key Value:

C:\Program Files\NaturalPo
mach888888
Posts: 27
Joined: Sun May 04, 2003 5:00 am

Re: Run At Startup Option not working

Post by mach888888 »

i have exact same problem.
win 2000
kevin
Posts: 315
Joined: Fri Sep 24, 2004 5:00 am
Location: Corvallis

Re: Run At Startup Option not working

Post by kevin »

quote:Originally posted by NaturalPoint-Warren:
Hello dlgonzo,
We have reproduced the issue and identified the cause. It will be corrected in the next release of the SmartNAV software.

If it is important for you to have the fix in the near term, please contact support@naturalpoint.com with a request for a pre-release build of the SmartNAV software and include a link to this forum thread.
mach888888
Posts: 27
Joined: Sun May 04, 2003 5:00 am

Re: Run At Startup Option not working

Post by mach888888 »

is there a pre-release build available yet with the startup fix?
I e-mailed but havent heard anything.
Just wondering .thanks
kevin
Posts: 315
Joined: Fri Sep 24, 2004 5:00 am
Location: Corvallis

Re: Run At Startup Option not working

Post by kevin »

I emailed you a zip file with the new files. Please let me know how they work out.
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