TrackIR software will not run.

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AJ.eightFive
Posts: 10
Joined: Sun Nov 28, 2004 5:00 am

TrackIR software will not run.

Post by AJ.eightFive »

All of a sudden I cannot start my TrackIR software due to an error:

"TrackIR.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

I have tried to reinstall and delete the program folder to remove any bad profiles but the problem persists.

Here's my DxDiag:

Let me know if you need anything else to diagnose the problem.

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System Information
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Time of this report: 10/11/2007, 23:37:07
Machine name: ADAMXPPC1
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.070321-2337)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4600+ (2 CPUs), ~2.4GHz
Memory: 3326MB RAM
Page File: 485MB used, 4683MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode

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*******edited for length
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR software will not run.

Post by VincentG »

Have you made any changes to the system, lately?

What other TSR applications do you have running in the background?

Does this occur, if the hardware is not plugged in?
AJ.eightFive
Posts: 10
Joined: Sun Nov 28, 2004 5:00 am

Re: TrackIR software will not run.

Post by AJ.eightFive »

The last change I made was the addition of the Matrox triplehead2go, however I had been testing it with FS9 and the TrackIR was working for a while.

Here's my process list. uTorrent, FireFox and MSN are not typically running when I go to start TrackIR so I crossed them off.

Image

Yes, the problem still occurs when the TrackIR 4 is unplugged.

By some random luck I have managed to run the software once or twice but the TrackIR remains unlit.
AJ.eightFive
Posts: 10
Joined: Sun Nov 28, 2004 5:00 am

Re: TrackIR software will not run.

Post by AJ.eightFive »

I forgot to mention, I also tried to run the NPRegFix and that comes up with the same sort of error. Possibly related?

Note: Windows does recognize the TrackIR, I was merely running NPRegFix for posterity.
AJ.eightFive
Posts: 10
Joined: Sun Nov 28, 2004 5:00 am

Re: TrackIR software will not run.

Post by AJ.eightFive »

Issue resolved.

Somehow I ended up with a copy of the TrackIR.exe application in my toolbar instead of the shortcut (by somehow, I mean I'm an idiot). I only caught it because the application was creating a settings file in the toolbar which I just spotted a minute ago.

Anyway, thanks for your help Vincent. I hope this post helps anyone else who makes the same dumb mistake.

Cheers!
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR software will not run.

Post by VincentG »

No issues.....
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