Hi!
I have a little problem with my TrackIR 4. When I try to configure a profile having the heads view turned on, after a few seconds I get an error message (memory access violation) for the file cameradll.dll. Clicking OK on the error message causes the TrackIR software to stop running. What can I do? Any solutions to this?
yours,
Thorsten
Error message: cameradll.dll
Re: Error message: cameradll.dll
What type of video card do you have installed?
What version of the drivers are installed?
Which version of the TrackIR software is installed?
What version of DirectX is installed?
What version of the drivers are installed?
Which version of the TrackIR software is installed?
What version of DirectX is installed?
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einmotflieger
- Posts: 2
- Joined: Sun Apr 15, 2007 3:49 am
Re: Error message: cameradll.dll
My video card is a Geforce 8800 GTS, I am using driver version 97.92. DirectX is latest version (DirectX 9.0c, build 4.09.0000.0904) and the TrackIR Software is 4.1.030 Final from January 22, 2007.
Oh, I forgot. I don't know, if its the heads view that causes the problem. I just did not yet try to reproduce the error when the heads view is turned off and only tracking and gauges displays are visible. Sadly the error is not really reproducable for me, it may occur one time, the next time everyting is ok.
Oh, I forgot. I don't know, if its the heads view that causes the problem. I just did not yet try to reproduce the error when the heads view is turned off and only tracking and gauges displays are visible. Sadly the error is not really reproducable for me, it may occur one time, the next time everyting is ok.
Re: Error message: cameradll.dll
1 - Try updating the video card drivers to the latest driver version.
2 - Have you tried turn off any kind of power save feature for your USB ports?
In the "Device Manager" you can right click the "USB Hub"(s), that show, and then select properties. On the power management tab, uncheck the box that allows the computer to turn off the USB port to save power (i.e. uncheck the box). Sometimes that has an impact on the connectivity of the devices.
2 - Have you tried turn off any kind of power save feature for your USB ports?
In the "Device Manager" you can right click the "USB Hub"(s), that show, and then select properties. On the power management tab, uncheck the box that allows the computer to turn off the USB port to save power (i.e. uncheck the box). Sometimes that has an impact on the connectivity of the devices.
Re: Error message: cameradll.dll
I have also been seeing application errors related to cameradll.dll.
The software version that was current when my TrackIR arrived was 4.1.029. I have been using that, reasonably trouble free since.
When 4.1.030(Final) arrived I updated immediately, but quickly received application errors, and downgraded back to 4.1.029 - The errors went away.
Again when 4.1.030 (Final B) came out, I again tried to upgrade. Again immediately I had 1 application error, but then things seemed stable for a week or so. Yesterday two more application errors - I've now downgraded back to 4.1.029, which again seems stable.
Some details (and most useful - text from the an application error recorded in the XP application event log) Version installed at that time was 4.1.030 Final B.
Windows XP SP2 - Windows updates to current
Mobo - Intel D975xbx (USB Power saving disabled)
Graphic Card Asus 7600 Top Silent - Driver Nvidia 9.71 (latest Stable)
DX 9.0c - (4.09.0000.0904)
TrackIR used with Condor soaring simulator - Patch 10(using full screen emulation mode).
I use both Track Clip Pro, and vector clip depending on situation. Not sure which was in use during previous errors - but yesterday it was the vector clip.
Event Text: "Faulting application trackir.exe, version 0.0.0.0, faulting module cameradll.dll, version 3.2.30.0, fault address 0x000033e7."
The software version that was current when my TrackIR arrived was 4.1.029. I have been using that, reasonably trouble free since.
When 4.1.030(Final) arrived I updated immediately, but quickly received application errors, and downgraded back to 4.1.029 - The errors went away.
Again when 4.1.030 (Final B) came out, I again tried to upgrade. Again immediately I had 1 application error, but then things seemed stable for a week or so. Yesterday two more application errors - I've now downgraded back to 4.1.029, which again seems stable.
Some details (and most useful - text from the an application error recorded in the XP application event log) Version installed at that time was 4.1.030 Final B.
Windows XP SP2 - Windows updates to current
Mobo - Intel D975xbx (USB Power saving disabled)
Graphic Card Asus 7600 Top Silent - Driver Nvidia 9.71 (latest Stable)
DX 9.0c - (4.09.0000.0904)
TrackIR used with Condor soaring simulator - Patch 10(using full screen emulation mode).
I use both Track Clip Pro, and vector clip depending on situation. Not sure which was in use during previous errors - but yesterday it was the vector clip.
Event Text: "Faulting application trackir.exe, version 0.0.0.0, faulting module cameradll.dll, version 3.2.30.0, fault address 0x000033e7."
Re: Error message: cameradll.dll
It is being looked at by the development team.
Re: Error message: cameradll.dll
Any news about this?
I'm now running on an upgraded system and still have an issue with application errors, but now no choice but to run 4.1.30(Final B) as the partition that I'm running Condor from runs Vista Ultimate. Occasionally the TrackIR s/w crashes The following event was logged
Log Name: Application
Source: Application Error
Date: 24/01/2008 19:56:03
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Vista
Description:
Faulting application TrackIR.exe, version 0.0.0.0, time stamp 0x45ac1ced, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0082454d, process id 0xa88, application start time 0x01c85ebcc74481c7.
The updated PC has an Intel 975XBX2 mobo, Intel Q6600 processor, 4GB, Same graphics card as above, recent drivers. Vista Ultimate, hotfixed to current. Still flying Condor sim, but nor Patch12.
I'm now running on an upgraded system and still have an issue with application errors, but now no choice but to run 4.1.30(Final B) as the partition that I'm running Condor from runs Vista Ultimate. Occasionally the TrackIR s/w crashes The following event was logged
Log Name: Application
Source: Application Error
Date: 24/01/2008 19:56:03
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Vista
Description:
Faulting application TrackIR.exe, version 0.0.0.0, time stamp 0x45ac1ced, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0082454d, process id 0xa88, application start time 0x01c85ebcc74481c7.
The updated PC has an Intel 975XBX2 mobo, Intel Q6600 processor, 4GB, Same graphics card as above, recent drivers. Vista Ultimate, hotfixed to current. Still flying Condor sim, but nor Patch12.
Re: Error message: cameradll.dll
What applications do you have running in the background?
On a hub, or directly on the system?
On a hub, or directly on the system?
Re: Error message: cameradll.dll
Hi Vincent,
Applications running
McAfee AV
Teamspeak 2 Client
Condor Glider simulator
[Possibly also, in the Vista incidents, SeeYou (a flight planning application), Hotpop (HTTP -> POP email retrieval but that will be inactive as no email client is running), Adobe reader, Firefox, but assuming that the problem is the same one as the XP incidents, probably only McAfee (earlier version), Hotpop and Firefox would be open at the same time]
TrackIR device is on a motherboard USB port by itself (nothing attached to the other socket of that pair). Power saving turned off on the port.
System perfectly stable otherwise. System power should not be an issue - System PSU 600W.
Applications running
McAfee AV
Teamspeak 2 Client
Condor Glider simulator
[Possibly also, in the Vista incidents, SeeYou (a flight planning application), Hotpop (HTTP -> POP email retrieval but that will be inactive as no email client is running), Adobe reader, Firefox, but assuming that the problem is the same one as the XP incidents, probably only McAfee (earlier version), Hotpop and Firefox would be open at the same time]
TrackIR device is on a motherboard USB port by itself (nothing attached to the other socket of that pair). Power saving turned off on the port.
System perfectly stable otherwise. System power should not be an issue - System PSU 600W.
Re: Error message: cameradll.dll
OK, lets try one thing........
With the TrackIR software running. Right click on the windows task bar, and select the task manager -> Processes Tab -> Right click on the TrackIR listing, and select Set Affinity -> Then uncheck the box for CPU 1, then select OK.
If you try this, do you still get app. errors?
With the TrackIR software running. Right click on the windows task bar, and select the task manager -> Processes Tab -> Right click on the TrackIR listing, and select Set Affinity -> Then uncheck the box for CPU 1, then select OK.
If you try this, do you still get app. errors?