Jerky head movement

[VincentG]

and this occurs in both the FSX, and FS9?

[Pack]

Hello,

I have exactly the same problem but only running FSX. I have two hard drives, one with Windows Vista 64 bits and FSX and the other with Windows XP and FS9.

Everything goes smoothly with XP and FS9 but I have those extrange head movements with Vista and FSX.

I have the latest Track IR software in both systems.

Thanks for the support

Francisco

[bunchy]

Yes, but to a lesser extent in FS9.

Stu

[VincentG]

In the following folder location, C:\Program Files\NaturalPoint\TrackIR4\Profiles, what is the file size for each profile?

Connected directly to the system, or using a hub?

tried moving USB ports?

[bunchy]

Vincent,

I've tried all my available USB ports, same performance with all of them... jerky basically.

On to profile file sizes:

Combat_Flight.XML 1.83KB (4.00KB on disk)
Default_Profile.XML 3.91KB (4.00KB on disk)
Flight.XML 1.82KB (4.00KB on disk)
Racing.XML 1.68KB (4.00KB on disk)

Stu

[VincentG]

Do you have the periodic news check option disabled?

[bunchy]

No, it's enabled

Stu

[VincentG]

Try disabling......

[bunchy]

Sorry, Vincent.

Disabling had no positive effect. Jerkiness is same as before.

Stu

[bunchy]

Vincent,

I have run out of ideas to make this device work.

I hope you can find the magic something to fix it but if not, how do I go about getting it replaced under warranty, if indeed it is faulty?

Stu