problems using Optitrack cameras with Windows 2000

[evaltuille]

Hello,

I'm trying to use the Optitrack cameras in a computer under windows 2000. The installation works properly but when I plug one of the cameras, the system doesn't recognize it. I've tryed with the Optitrack_1.1.031.final.exe and Optitrack_1.1.0314.exe and I've not be able to use them properly.

Does exist any exclusive driver for Windows 2000?

I have tryed with a C120 camera and with a V100 but the idea is using it with V100 cameras.

Thanks a lot,

Eduardo Valtuille

[VincentG]

What type of system?

Does it have USB 2.0 ports?

[evaltuille]

yes, it has 4 2.0 USB ports and an aditional hub conected to the motherboard with 2 USB 2.0 and 2 firewire.

[VincentG]

Desktop, laptop?

Does Windows detect the cameras at all, in the Device Manager?

Logged on as the Admin?

[Jim]

I am not sure there are USB 2.0 High Speed drivers for Win2000, I think that was only released for XP and above, just from memory, could be wrong.

Officialy, we only support XP and Vista.