PLEASE HELP!! JUST GOT TRACKIR W/TRACCLIP PRO

[omarckehd]

Hello All,

Please help, I just got my new TRACKIR and TRackClip pro, I am running Vista 64 Ultimate, Quad Q6600, EVGA 780I mobo, 24"LCD monitor. I cannot get the signal to be picked up from the Trackclip, when placing the trackIR ontop LCD the signal will only work when I wave my hand in front of it, then will stop. I had to actually place the trackr IR closer to me laying on the desk pointing upwards, and even then, sometimes it will show "No data" tracking, back and forth. I have the TRACK IR plugged into a usb hub on the monitor itself. PLEASE HELP very frustrating...

Regards,

Omar

[VincentG]

Can you see the IR leds on, when cupping your hand around the Clip Pro?

When looking at the tracking screen, what do you see here?

[omarckehd]

Yes, the LED's are on, the tracking screen shows the 3 LED's in red, but then green sometimes, and it also shows background lighting depending on lamps on or off in the room. Also, I notice that when I choose tracklip pro in the software, it still defaults to VECTOR, shouldnt it show Trackclip pro on the bottom?

Thank you for the reply!!

[VincentG]

No it will still say vector, in the bottom section of the software, as that is an indication of the 3 object tracking.

OK, your main issue is going to be what the camera itself is seeing on the tracking screen. It should be sseing the 3 leds, and nothing else, so removing the background IR is going to be the starting point. You can also adjust the light filtering option, under View -> Tracking -> Settings, and turn up the light filtering to about 200.