Driver Problem

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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blodgetts
Posts: 1
Joined: Wed Dec 10, 2008 11:24 am
Location: Michigan

Driver Problem

Post by blodgetts »

I am unsuccessful at loading the drivers for a SmartNAv3 0xxxxx.
I have read a lot of post and tried several of the fixes.
This has been done on two different computers and tried 2 different SmartNav with the same results.
It keeps attempting to reload the drivers. If I run the reg fix you have it says it as successful and reboot. As soon as I reboot an log in I get the error from SmartNav saying the device is not connected. I view device manager and give me a yellow bang.
WinXP sp2 and Sp3
HP DC7100(s)
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VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Driver Problem

Post by VincentG »

What version of the SmartNAV software are you running?

Do you have any other NaturalPoint software installed?

How is the device connected to the system, directly or thru a hub?
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