3 green dots and 1 red dot showing on screen. Help.

[sobe]

I have the TIR Pro 4 with the clip. Suddenly, in the tracking screen, there are 3 dots lined up with the top one red and the bottom 2 green and a green dot on the right that does not move. what happened?

[VincentG]

Could the extra dot being coming from something else (lamp, sunlight)?

Can you narrow down the location of it, by moving your hand within the camera view?

[goingballistic]

Do you wear glasses? I wear bifocals and I noticed last night after I installed the system that the "line" in my bi focals creates an IR reflection on the cal target screen, so I have three greens and two reds.........the two reds are from my glasses! They don't create any problems.

[VincentG]

Red objects can cause erratic tracking, as the software can jump between tracking objects.

Try adjusting the camera angle, so the glasses aren't reflecting directly back at the camera.