Weird issue - Selecting text in Word

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
Post Reply
thnewton
Posts: 7
Joined: Thu Jul 23, 2009 9:42 am

Weird issue - Selecting text in Word

Post by thnewton »

Hi,

Wonderful product (smartnav at) and this is my first post. I use a regular mouse and my finger to click, but can't move my hand so exclusively use the smartnav to move the cursor.

Everything works fine, except for some reason in MS Word (i have office 2007) when i try to click and drag to select text the cursor doesn't move, or extremely slowly it may jerk from one position to another. It's weird because this behavior only occurs in Word, which happens to be a mission critical program for me. :(

It almost seems like smartnav needs a higher system priority when i'm in Word. Again, the cursor moves fine except when i'm holding the mouse clicker down in Word.

Thanks for any help!

Tom
dkehler
Posts: 72
Joined: Thu Dec 07, 2006 1:34 pm

Re: Weird issue - Selecting text in Word

Post by dkehler »

The first thing I would suggest would be to try turning the mouse override delay to 0.0 in the behaviour tab of the SmartNav device software.
thnewton
Posts: 7
Joined: Thu Jul 23, 2009 9:42 am

Re: Weird issue - Selecting text in Word

Post by thnewton »

thanks for the suggestion dkehler. unfortunately it has no effect :(
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Weird issue - Selecting text in Word

Post by VincentG »

What OS are you using?
thnewton
Posts: 7
Joined: Thu Jul 23, 2009 9:42 am

Re: Weird issue - Selecting text in Word

Post by thnewton »

Thanks for responding. XP Professional, nothing special.
Post Reply