TrackIR 5 Software Won't Install | 64-Bit Vista | Error

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ambivert
Posts: 13
Joined: Sun Jul 19, 2009 9:16 am

TrackIR 5 Software Won't Install | 64-Bit Vista | Error

Post by ambivert »

If there is anybody else experiencing a Vista 64 TrackIR software installation error like the following

Error Extracting Support Files: Server Excution Failed

Please let me know how you fixed this.

At one point, I had no issue installing the beta 4 software for the TrackIR. Something has changed since then. I am unable to install any version of the TrackIR software on Vista 64. When I install the software, it launches, but then freezes at the third bar and then it takes a long time to popup with the error message.

The temporary workaround is to install the software on another computer and copy the folder onto your Vista 64 harddrive. I had to run the software in XP compatibility mode to get it to work, but it's better than nothing. If anybody has a solution to fix this, I'm all ears.
User42
Posts: 1
Joined: Mon Aug 17, 2009 8:32 am

Re: TrackIR 5 Software Won't Install | 64-Bit Vista | Error

Post by User42 »

Error Extracting Support Files: Server Excution Failed

I have TIR Pro4 for quite a while. I bought Track clip pro to go with it which arrived today. I was running Beta5 software with no problems until I plugged in the clip. Software crashed everytime I tried to start it so I got TrackIR_5.0.Final.b and tried to install it. Uninstall went fine but reinstall gave the above error. So now I have nothing.
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 5 Software Won't Install | 64-Bit Vista | Error

Post by VincentG »

Please try updating to the latest install shield software

http://consumerdocs.installshield.com/s ... &sliceId=1
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