Registry Key Error

[junkatagirinp]

Registry Key Error is issued from SmartNav Control Panel when I load a saved profile or delete one from the list. - Is this a common problem, and what does it mean?

[VincentG]

What OS are you using?

Are these the standard profiles, which are being deleted?

[junkatagirinp]

System Properties are

Microsoft Windows XP
Professional x64 Edition
Version 2003 Service Pack 2

Intel Xeon CPU
X5472 @ 3.00GHz
2.99 GHz, 8.00 GB of RAM

The profiles being modified are both standard profiles and custom ones. Deleting a profile from the displayed list generates a registry key error. Also, clicking Load and Default buttons makes the same popup message to come up.

[VincentG]

Logged in as an admin, on the system?

[junkatagirinp]

The IT person installed the driver for me as the system administrator.

I'm operating the device on my employee account, which has limited access. I'm not using the system as an administrator.

Thank you.

[VincentG]

OK, then that would be the issue, as the software is not able to make /save any changes, as it does not have permission.