"This device can perform faster"BalloonHint when I plug

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rubikon
Posts: 3
Joined: Thu Feb 10, 2011 11:48 am

"This device can perform faster"BalloonHint when I plug

Post by rubikon »

When I plug the device into the usb port a balloon hint appears.

I'm not using a english windows version but I think the translation would be "This device can perform faster". It could look like this

I've tried all USB ports on three different computers. All symstems were WinXP SP 3.

So, I thought it was a problem of this device (S/N 157391). So I bought a new one (S/N 157400) , but the same problem there. :mad:

How to solve this?
nuladen
Posts: 20
Joined: Fri Jan 30, 2004 5:00 am
Location: Petersfield UK

Re: "This device can perform faster"BalloonHint when I plug

Post by nuladen »

How old are the computers you tried it on? The message you are seeing is usually associated with the use of a USB2.0 device in a USB1.1 port. It could be that you do not have the correct drivers for your USB ports or that they are 1.1 ports.
rubikon
Posts: 3
Joined: Thu Feb 10, 2011 11:48 am

Re: "This device can perform faster"BalloonHint when I plug

Post by rubikon »

All computers have USB 2.0 hostcontroller and other USB 2.0 devices are working fine for example m audio fast track ultra.
nuladen
Posts: 20
Joined: Fri Jan 30, 2004 5:00 am
Location: Petersfield UK

Re: "This device can perform faster"BalloonHint when I plug

Post by nuladen »

In that case I'd be checking your chipset drivers for an update.
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: "This device can perform faster"BalloonHint when I plug

Post by NaturalPoint - Mike »

I'd agree with Nuladen, it If you're getting that message it's because your computer thinks the port is 1.1, regardless of whether it is 2.0 or not. Updated chipset drivers would be the first place I would look.
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