hardWare key

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Mirlan
Posts: 2
Joined: Sun Jul 10, 2011 11:00 pm

hardWare key

Post by Mirlan »

Hi
Our Hardware key is not working, what we need todo?
Mirlan
Posts: 2
Joined: Sun Jul 10, 2011 11:00 pm

Re: hardWare key

Post by Mirlan »

if we send our hardware key to you, can you fix it?
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: hardWare key

Post by NaturalPoint - Mike »

In the case of damaged or broken hardware keys, There are a number of things we can do to get you back up and running. First, I would recommend emailing the serial number and other information to support@naturalpoint.com, and if we can't troubleshoot it, we'll discuss what we need to do to get it repaired/replaced.
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