SmartNAV and TrackIR error message

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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Sean
Posts: 40
Joined: Thu Jan 15, 2004 5:00 am
Location: Australia

SmartNAV and TrackIR error message

Post by Sean »

Hello,

I've had a problem with the "you can't run both track IR and SmartNAV at the same time" error message on start-up and reboots. I followed the instructions you gave ajporr with the same result, that is it went away for a while and eventually came back. Now I get the error message every time I boot the computer.

I'm using a SmartNAV 4: AT (S/N 76290), version 3.20.037.2, with the dwellclicker option.

Thanks for your help in advance�
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: SmartNAV and TrackIR error message

Post by NaturalPoint - Mike »

Does this happen on every start only or every time you try to start the software? Can you evenually start SmartNav?
Sean
Posts: 40
Joined: Thu Jan 15, 2004 5:00 am
Location: Australia

Re: SmartNAV and TrackIR error message

Post by Sean »

Hi Mike,

I have had to test this because I usually have the SmartNAV software set to start with Windows. The when set this way the error message appears every time, fresh start or restart regardless.

However, if I set the software to start when requested, the error message does show.

In every case the software and dwellclicker starts correctly, I can use the SmartNAV and the dwellclicker s/w to click on the "OK" button to clear the message box from my screen.

That's why I haven't worried about it too much.
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