Help, SmartNav no longer works???

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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Commish
Posts: 6
Joined: Tue May 10, 2011 8:33 am
Location: Manitoba, Canada

Help, SmartNav no longer works???

Post by Commish »

I went to my computer this morning to find that SmartNav didn't work! It worked fine last night and nobody played with it. I uninstalled SmartNav and reinstalled it.
Software loads and runs, and red and green indicator light blinks, but then no light stay on! The cursor does not move.
I really need SmartNav to work as a have many Christmas emails to send to Europe! Sombody please help!!!
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: Help, SmartNav no longer works???

Post by NaturalPoint - Mike »

Hello -

If you go to the smartnav software, then click on control panel, then select the tracking tab, do you see any dots in the black box? If you hold a reflector about a foot away from the camera, does it appear and track properly?
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