TrackIR no longer responds to keyboard commands ingame

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peppergomez
Posts: 17
Joined: Sat Mar 01, 2008 10:47 pm

TrackIR no longer responds to keyboard commands ingame

Post by peppergomez »

I have been using TrackIR 5 in the space sim X3AP.
For awhile, TrackIR was working great. Now, there's a problem.

While in Windows 7, TrackIR responds as it should when I press F7, F9, or F12. Lately, when I load the game, these keys no longer result in any TrackIR action. So I cannot center, pause, or do precision.

I know TrackIR is recognizing X3 properly when I load the game b/c both green lights are on the TrackIR unit.

Note that TrackIR continues to respond to my head movements in the game, but that it stops responding to any keyboard input when the game is open and running. When I minimze the game, TrackIR resumes responding to keyboard shortcuts. So there is clearly some kind of conflict that has begun occuring between the game and TrackIR.

I have verified that the F7, F9, and F12 keys are still working as they should while in game by mapping some game commands to them for the purpose of testing. Pressing F12 triggered the action that I'd mapped to it in game.

In the TrackIR software, I remapped the keys from F7, F9, and F12 to Q, W, and E respectively. Same thing- TrackIR responded appropriately in Windows to these keys but stopped responding to the keys while in game. It looks like TrackIR is completely unable to respond to keyboard commands of any kind when I load the game.

I have no idea what is causing this. TrackIR worked fine for a few months. I am running a few mods in the X3 game and am using SoftTH to play X3 across three monitors (20" 30" 20" at 4960x1600 resolution). But I was doing this for a month or so and TrackIR was responding as it should to F7, F9, and F12. I haven't changed anything since, and haven't made changes to the TrackIR profile.

Also, I loaded X3 up without SoftTH and ran it directly from Steam. Same problem. I also disabled my CH HOTAS profile software so that I would only be running X3 and TrackIR. Same problem.

Can someone please help me out? Thanks.

PS- is there a way to disable the autominimize feature of TrackIR software? For those games when I am not using all three screens, I would like the TrackIR software screen to be on the leftmost monitor isntead of minimzing.
peppergomez
Posts: 17
Joined: Sat Mar 01, 2008 10:47 pm

Re: TrackIR no longer responds to keyboard commands ingame

Post by peppergomez »

Update--

I followed the advice in this thread
http://forum.naturalpoint.com/forum/ubb ... =49929&an=

and on Properties for TrackIR 5 software I chose Run as Administrator. This apparently reset TrackIR as I had to update the profiles. Did that, restarted TrackIR, loaded the game.

I am running the latest TrackIR software and game updates.

No improvement. Urgh.

Is it possible that Windows is resetting my ability to run TrackIR as administrator?


Update- Okay, that might have done it. I went into Properties fields for TrackIR and checked Run as Administrator radio box in a few places, then Apply.
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: TrackIR no longer responds to keyboard commands ingame

Post by NaturalPoint - Mike »

Glad to hear it's working. Windows Vista and 7 did a lot of behind the scenes changes to administrator accounts that, while good in intent, still have some unintended consequences on orhter programs. Our new version this month will hopefully alleviate those issues.
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