Cannot install TIR4 or TIR5 Software
Cannot install TIR4 or TIR5 Software
Hi,
i have a big problem. I cannot install TIR4 or TIR5 software. I became a failure message: "Fault at the Extrahierung of the support files. Start the server failed." Is this a server problem of naturalpoint, or what? Who can i help me?
i have a big problem. I cannot install TIR4 or TIR5 software. I became a failure message: "Fault at the Extrahierung of the support files. Start the server failed." Is this a server problem of naturalpoint, or what? Who can i help me?
-
- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Cannot install TIR4 or TIR5 Software
Hello -
This is an issue that is caused occasionally by a conflict between our installer and windows on some machines. Please email support@naturalpoint.com for a work-around. This issue will be fixed in upcoming versions of TrackIR software.
This is an issue that is caused occasionally by a conflict between our installer and windows on some machines. Please email support@naturalpoint.com for a work-around. This issue will be fixed in upcoming versions of TrackIR software.
-
- Posts: 9
- Joined: Wed Jul 11, 2012 3:09 am
Re: Cannot install TIR4 or TIR5 Software
Hi,
I have Trackir v4.1.028 and with FS9 worked fine. Now I tried on FSX without success. After reading forums I downloaded v4.1.038 but during installation something went wrong (my error for sure...). Got several criptic warning messages. Sometime I got a warning concerning file NPUSBIO.sys missing.
In short, now I can't even install my original software from disc.
Please help me.
Regards,
Giuliano Raimondi
I have Trackir v4.1.028 and with FS9 worked fine. Now I tried on FSX without success. After reading forums I downloaded v4.1.038 but during installation something went wrong (my error for sure...). Got several criptic warning messages. Sometime I got a warning concerning file NPUSBIO.sys missing.
In short, now I can't even install my original software from disc.
Please help me.
Regards,
Giuliano Raimondi
-
- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Cannot install TIR4 or TIR5 Software
What version of Windows are you running, Giuli?
-
- Posts: 9
- Joined: Wed Jul 11, 2012 3:09 am
Re: Cannot install TIR4 or TIR5 Software
Windows XP Pro sp3.
Thanks
Thanks
-
- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Cannot install TIR4 or TIR5 Software
Try updating to 5.1.3 or 4.1.038. They can both be found here:
http://www.naturalpoint.com/trackir/06- ... nuals.html
If you're having issues with uninstalling 4.1.028, You should definitely try installing 5.1.3, as it can run side by side with 4.x and does not require uninstalling it.
http://www.naturalpoint.com/trackir/06- ... nuals.html
If you're having issues with uninstalling 4.1.028, You should definitely try installing 5.1.3, as it can run side by side with 4.x and does not require uninstalling it.
-
- Posts: 9
- Joined: Wed Jul 11, 2012 3:09 am
Re: Cannot install TIR4 or TIR5 Software
Thank you Mike, I'll give a try and let you know...
regards,
Giuli
regards,
Giuli
-
- Posts: 9
- Joined: Wed Jul 11, 2012 3:09 am
Re: Cannot install TIR4 or TIR5 Software
I managed to install v 5.1.3. But Trackir is working now and then...sometime crashes on start, sometime on exit...
A big improvement anyway
Thanks for assistance
Giuli
A big improvement anyway
Thanks for assistance
Giuli
-
- Posts: 1896
- Joined: Tue Feb 01, 2011 8:41 am
- Location: Corvallis, OR
Re: Cannot install TIR4 or TIR5 Software
What video card do you have?
-
- Posts: 9
- Joined: Wed Jul 11, 2012 3:09 am
Re: Cannot install TIR4 or TIR5 Software
NVIDIA Geforce 6600 256 MB integrated RAMDAC.