Problem with TIR5

[-Ice]

[quote=NaturalPoint - Mike]It's possible that there's an issue or conflict with something else on your system. I'd recommend waiting for the next release of TrackIR 5.x software, as it will have a different installation engine attached to it that may help.[/quote]

Any ideas how long I have to suffer? Looking at the downloads section, the latest release was done in March 2011...

[NaturalPoint - Mike]

The next version should be released before Windows 8 general availability. TrackIR 4.x, by the way, has every feature that 5.x does, without the UI. Functionally, they're the same.

[-Ice]

Great to know. Can you confirm I can use the TIR5 profiles on TIR4 software?

[NaturalPoint - Mike]

They're not backwards compatible from 5.x to 4.x, but profiles created in 4.x can be updated to 5.x.

[Infirtaris]

Hello,

I am having the exact same problem as Ice. TIR5 software installed. Try to run and nothing, no error message, no window...nothing. However it does appear in the processes.

Install version 4 software and no problem.


Any news on a fix for this issue?

[Infirtaris]

Here is my most recent install log. Followed the previous instructions for the event logs but nothing appeared.


9-16-2012
Install Log Entry Begin (Installation):
DirectX version : 09
DirectX version is okay
OS = Win 2K/XP
Component USB from 0 to 1
Component APP from 0 to 1
Component DOCS from 0 to 1
Component MSFS2002 from 0 to 0
Component PROFILES from 0 to 1
Scanning for old INF files - WITHOUT PROMPTING
Clean USB Drivers for 2K/XP : VID_131D&PID_0155
Found file (removing) : C:\Windows\inf\oem142.inf
Clean USB Drivers for 2K/XP : VID_131D&PID_0156
Clean USB Drivers for 2K/XP : VID_131D&PID_0157
Clean USB Drivers for 2K/XP : VID_131D&PID_0158
Install USB Drivers for 2K/XP : VID_131D&PID_0155
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0155
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0155 AND C:\Program Files (x86)\NaturalPoint\TrackIR5\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Install USB Drivers for 2K/XP : VID_131D&PID_0156
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0156
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0156 AND C:\Program Files (x86)\NaturalPoint\TrackIR5\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Install USB Drivers for 2K/XP : VID_131D&PID_0157
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0157
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0157 AND C:\Program Files (x86)\NaturalPoint\TrackIR5\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Install USB Drivers for 2K/XP : VID_131D&PID_0158
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0158
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0158 AND C:\Program Files (x86)\NaturalPoint\TrackIR5\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called

[NaturalPoint - Mike]

Hmm, would you be able to get a list of running processes and hardware models to support@naturalpoint.com? reference this thread in the email.

I'd like to see if I can identify any potential conflicts.

[Infirtaris]

email sent

[NaturalPoint - Mike]

Wow, that certainly is 12 megs of text file. It's got the answer in it, though!

Your event log is littered with application faults across the board showing error code 0xc0000005, page fault in non paged area. Essentially programs are looking for information in sections of memory they have no business looking in. The range of executables doing this is pretty wide, not limited to just TrackIR or games/OGL calls.

You likely have:
A bad stick of memory (most likely)
A bad component on your motherboard linked to memory (slot, northbridge, et. cetera)
A bad processor (least likely)

[rbp]

Zdravim,
nehovorim po anglicky,pouzivam google translate,dakujem za pochopenie.Nastal u mna ten isty problem.Trackir 5 nabehol len v
spravcovi uloh.Pouzil som vsetky rady z fora,odznacil triple buffering,odinstaloval ovladace ATI 12.8,nainstaloval 12.4,12.6,12,8beta,nic nepomohlo,ani nudzovy rezim,nic.Niektori na fore radili naistalovat trackir 4,odinstaloval trackir 5,ale uz mi pri instalacii trackir 4 alebo 5 vyhodi tesne po zaciatku instalacie hlasku/error ectracting server/ a je po zabave.Nic nejde nainstalovat.Mate nejaku radu?

Dakujem

Google translate
Hi,
does not speak English, I use google translate, thank you for understanding. I have the same underlying problem.Trackir only 5 Rise
task manager.Try all advice from forums, deselect triple buffering, uninstall the ATI 12.8, 12.4,12.6,12,8 installed the beta, nothing helped, not even safe mode .Install the TrackIR 4, uninstalled TrackIR 5, but I already when installing TrackIR 4 or 5 benefits immediately after starting the installation spell / error ectracting server /.Not installed.Mate not have any advice?

Thank you