I recently had an accident with my Tir5 Pro when something fell onto my headset and it broke the casing holding the ir assembly. Does anyone know if its possible to get hold of a spare "clip" assembly?
At the moment, its being held together by a couple of lumps of blutack, but the clip doesnt really hold very firmly as the end piece also got lost.
HELP!!!
Spare parts?
Re: Spare parts?
If your UK or europe:
http://www.rcsimulations.co.uk/shop/art ... STOCK.html
A replacement Track Clip Pro will be �35
http://www.rcsimulations.co.uk/shop/art ... STOCK.html
A replacement Track Clip Pro will be �35
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Spare parts?
I could check if it is still under warranty. Submit a ticket at help.naturalpoint.com
I look forward to assisting you
I look forward to assisting you
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Re: Spare parts?
Thanks. I have just done that. I didnt include the license number though, just the serial number of the broken clip. Will you need the other details?
Thanks
Mark
Thanks
Mark
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: Spare parts?
Serial number is fine Mark, Thanks!
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav