Pitch change also changes y axis

[JimPadgett]

If I look up or down the axis for moving vertically up and down changes radically...
So if I look up say 20 degrees, the viewpoint also move downward as if I was stretching or shrinking my vertical height..

Any ideas about how to fix this?

My vertical movement works fine.

[NaturalPoint-Dustin]

Hi Jim,

Could you please describe this issue with more detail and include screenshots if possible. It is not clear what your issue is. I would really like to assist you with this. From what I did understand, this could be a profile issue. Have you tried another profile? Which profile are you currently using?

Best Regards,

[JimPadgett]

Hold my head very still, look up 20 degrees, I move my head only such that instead of my eyes looking at the center of the screen I am now looking at the top of the screen....

The view also moves down such that even though my ears are at the same vertical level even with the center of the screen, the camera view indicates I have moved my ear ( vertical level ) down several inches.. ( like I shorten my height 3 inches or so even though I haven't physically changed my head's vertical position )..

Is there a way to stop my glasses from causing spurious view movements with track IR ? I can't seem to filter out the reflections.

[NaturalPoint-Dustin]

Hi Jim,

Are you using the HatClip or the TrackClip PRO? I invite you to create a ticket with us at:

help.naturalpoint.com

I would like to remote into your computer to help optimize your TrackIR.

Best Regards,