No driver found

[Anjelus]

Quick background:

1) My TrackIR stopped working last night and started giving me nothing but orange lights (it wasn't paused).

2) In all my troubleshooting, I reinstalled the software several times and tried unplugging and replugging in the camera in multiple USB ports. Nothing!

3) Now I can't even get the camera to install properly when I plug it in. In EVERY USB port on my PC it gives me it fails to install properly because no drivers have been found.

4) I've googled and googled extensively and haven't found anything that helps me out.

5) I already bought a new camera last night figuring this one is probably just getting old, but now I'm worried that even the new one won't be able to install when it arrives because of this driver issue.

6) I have a TrackIR 5 and am running Windows 7 64-bit. Everything was working fine up until last night.

[NaturalPoint-Dustin]

Hi Anjelus,

I would like to setup a remote session with you on this issue. Could you please create a ticket at:

help.naturalpoint.com

Best Regards,