TrackIR5 stops working ingame (Arma 2 &3)

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Atrax
Posts: 1
Joined: Sat Sep 07, 2013 4:25 am

TrackIR5 stops working ingame (Arma 2 &3)

Post by Atrax »

Hi, I've got a problem in Arma 2 and 3.
The TrackIR works perfect until a certain moment which I can't reproduce directly.

It tracks without problem (both LEDs enabled) and without any reason it stops tacking. No error message; LEDs still on.
Then I have to shutdown the software, restart in and move into the ingame controls which reinitialize the tracking system.

(latest software version and also game versions)

Anyone got an idea for this issue?

Thx in advance.
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: TrackIR5 stops working ingame (Arma 2 &3)

Post by NaturalPoint-Dustin »

Hello Atrax,

I am sure we can resolve this issue. I wonder if it is the TrackIR software version. I would like you to test TrackIR Software Version 5.1.3. If this does not work, please create a ticket at:

help.naturalpoint.com

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
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