My TrackClip Pro is Not Working/Lighting UP

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Reizod
Posts: 1
Joined: Thu Sep 12, 2013 4:41 pm

My TrackClip Pro is Not Working/Lighting UP

Post by Reizod »

I just updated my TrackIR with the latest 5.2 update and now my TrackClip Pro is not working. The camera works fine with the basic TrackClip, but not the Pro anymore.

It's been a few months since I've used my TrackIR, I just fired up my gaming PC today to play the new ARMA 3. Updated everything, and now the TrackClip Pro won't work/light up. I've tried every usb port on my computer, along with other stuff I've read online. Nothing seems to work.

Please help.
Thanks!
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: My TrackClip Pro is Not Working/Lighting UP

Post by NaturalPoint-Dustin »

Hi Reizod,

I received your support ticket as well. I will continue to assist you through the ticket.

Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
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