Trackir 5 Pro Useless

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edfathead
Posts: 1
Joined: Wed Sep 18, 2013 6:36 pm

Trackir 5 Pro Useless

Post by edfathead »

I brought the Track Ir 5 pro brand new For flight Sim & Arma 3. I have tried & tried all different configs and set ups & profiles. It is absolutely imposable to play anything as it tracks on direction & not the other or instantly jumps to 180 degrees with the slightest movement of my head. I have tried the camera on top & Bellow as well as on either side of the monitor.

Also every time I adjust me headphones the clip falls apart & off.

I find it less stressful using the hat clip but its still not responsive enough to enjoy.


Very disappointed.
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Trackir 5 Pro Useless

Post by NaturalPoint-Dustin »

Dear Edfathead,

Thank you for posting your issue on the forums. I am sure we can resolve your issues. I believe you are having interference with a light source behind you. I would check your camera view for any red dots or blobs. I also invite you to create a ticket at:

help.naturalpoint.com

It would be my pleasure to optimize your TrackIR experience.

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
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