Unable to edit profiles

[Wision]

Hello support,

I just started using this nice tracking system and am really enjoying it so far. I would however like to edit some profiles manually now, but i simply cant as the entire graph with the dragable points are not shown in the advanced setting tab. There is a orange boarder around it, and I suspect there is something wrong with the auto sizing of the graph. What can I do in this situation? Using version 5.1.300 (build 9945), and my screen resolution is 2560x1440 which might be related.

- Wision

[NaturalPoint - Mike]

Yeah, take resolution down to 1280x1024 and see if it works. Higher resolutions are known to create issues sometimes.

[Wision]

Thank you Mike, that did in fact work. Anything below the vertical resolution of 1440 works with the auto resizing of the graph. This is a nice fix by now, but please look at this simple bug in the next patch

- Wision

[NaturalPoint - Mike]

Thank you for the further information on this. I've updated our ticket on this issue for further review.

[Rupinder]

I just bought a TrackIR 5, I run at 2560x1440, and I'm having the same issue with the latest software. The last response to this was fourteen months ago, is there any further information?

[BillyBoyFloyd]

Big Ditto, I also run 2560x1440 and have this same issue. Please fix unsupported higher screen resolutions. I see this was reported in 2012, and has yet to be fixed - Happy New Year 2014. Please don't make me goto Amazon and take away a star in my five star review for lack of support.

[Berend]

ditto here: 2560 x 1600 = 30"

Not a biggie, just drag the corners of the TIR window and amke m smaller.
On the other hand, it's been known since over a year. Cheers!