Cannot receive game updates

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Vingtetun
Posts: 1
Joined: Wed May 28, 2014 5:06 am

Cannot receive game updates

Post by Vingtetun »

Bought the TrackIR5 to work with Elite: Dangerous - is all working fine in the control panel, but it doesn't recognise the game as one available to use with TrackIR5. I've tried clicking the game updates button, but it throws an error.

The manual download of the games is out of date (2011) on the website, and whilst it is listed in the games available, I can't find anywhere to download a newer version of the game list.

It is running in administrator mode, the firewall and antivirus are off and still I can't get it to connect.

Help much appreciated!
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Cannot receive game updates

Post by MikeWitham »

Hello,

There was an issue yesterday and this morning with the game update list. It has since been resolved. If you open the TrackIR software and check for a game update, it should download correctly.

Best regards,
Mike Witham
TrackIR Product Manager
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